Dr. Sayanika Deka Sarma has been working as the Head and Assistant Professor of Business Administration Department at NERIM Group of Institutions, Guwahati, Assam. She has done B. Sc., MBA, NET in Management and PhD as part of her academics. Her area of Interest is Service Marketing. And she has an

Dr M I Singh is the Principal of NERIM Commerce College, a constituent college of NERIM Group of Institutions, Guwahati. He has 22 years of teaching and research experience. Before joining NERIM, he has also worked in Manipur, Sikkim and Bhutan. He has presented research papers in events l